SMS Terms and Conditions
If you consent to receive SMS from Salisbury Musculoskeletal, you agree to receive Text messages, i.e. conversations, customer care, appointment reminders, etc. SMS from us. Reply STOP to unsubscribe; Reply HELP for help; Msg&Data rates may apply; Messaging frequency may vary. Visit your patient portal to see our detailed Privacy Policy and Terms and Conditions.
No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
Privacy and Sharing of Information
I authorize Salisbury Musculoskeletal Clinic and its associated health professionals to collect, use, and store my personal and medical information as. I understand that:
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My information will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable privacy laws.
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My personal and medical information is confidential and will only be disclosed to third parties with my explicit consent, except as required by law.
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I authorize Salisbury Musculoskeletal Clinic and its providers to communicate with my primary care physician and/or referring doctor when deemed necessary for my treatment and care.
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I have the right to request access to my medical records and to ask questions about how my information is used.
Financial Responsibility Agreement Required
Salisbury Musculoskeletal Clinic will submit claims to my insurance provider on my behalf when applicable. I understand and agree that:
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I am responsible for any copayments, deductibles, and coinsurance as determined by my insurance plan.
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If my insurance does not cover a service or denies a claim, I am responsible for paying the amount that my insurance deems patient responsibility.
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Salisbury Musculoskeletal Clinic does not bill patients for amounts beyond what is legally allowed by my insurance contract.
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It is my responsibility to understand my insurance benefits and to contact my insurance provider if I have any questions regarding coverage.
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If my insurance requires authorization or referrals, I am responsible for obtaining them before treatment.
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If I am uninsured or receiving services not covered by my insurance, I agree to pay for those services directly.
Cancelation and No-Show Policy
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hour notice, or miss their appointment, will be charged a cancellation fee to the card on file.
